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The Legacy Lotus Loyalty Club

Membership card for The Lotus Loyalty Club with decorative lotus design.
Member benefits for The Lotus Exchange loyalty program.

Frequently Asked Questions for The Lotus Loyalty Club

Please reach us at tmichael@legacylotuscollective.com if you cannot find an answer to your question.

Welcome to The Lotus Loyalty Club, the rewards program from The Legacy Lotus Collective. Members earn points with eligible purchases and can exchange those points for exclusive rewards through The Lotus Exchange.


   

         Program Rules


Earning Points


Members earn 1 Lotus Point for every $1 spent on eligible purchases.


Points are based on the eligible purchase subtotal and may exclude taxes, shipping charges, fees, gift cards, or other non-qualifying amounts.


Redeeming Points


Lotus Points may be redeemed for eligible rewards available through The Lotus Exchange.

Rewards are organized into different redemption levels. Each level may contain a selection of products available for a designated number of points.

Members may redeem an available reward once they have accumulated the required number of points, or they may continue saving their points toward a higher-level reward.


Point Value


Lotus Points do not have a cash value and cannot be exchanged for cash.

Points may only be used toward rewards made available through The Lotus Loyalty Club and The Lotus Exchange.


Point Expiration


Lotus Points never expire.

Members may continue saving their points for as long as their membership remains active and the program continues to operate.


Reward Availability


Products and rewards offered through The Lotus Exchange may change based on inventory, availability, season, or program updates.

A particular reward is not guaranteed to remain available indefinitely.


Membership


Membership in The Lotus Loyalty Club is intended for individual use.

Points and membership benefits may not be sold, transferred, traded, or combined between accounts unless specifically authorized by The Legacy Lotus Collective.


Returns and Cancellations


If a purchase that earned Lotus Points is returned, refunded, canceled, or otherwise reversed, the corresponding points may be removed from the member's account.

If points earned from that purchase have already been redeemed, the member's point balance may be adjusted accordingly.


Program Changes


The Legacy Lotus Collective reserves the right to update The Lotus Loyalty Club, The Lotus Exchange, reward levels, eligible purchases, available rewards, or these program rules when necessary.

Members will be informed of significant program changes when appropriate.


 

Reward Shipping & Handling


Rewards redeemed through The Lotus Exchange may be added to an existing eligible order for shipment with that purchase.

If a member redeems a reward without placing an accompanying order, applicable shipping and handling charges must be paid by the member before the reward can be shipped.

Lotus Points cover the reward item only and do not cover shipping, handling, taxes, or other applicable fees unless specifically stated as part of a promotion.

   


 

What is The Lotus Loyalty Club?


The Lotus Loyalty Club is The Legacy Lotus Collective's rewards program. Members earn points from eligible purchases and can exchange those points for exclusive products and rewards.


How do I earn Lotus Points?

You earn 1 Lotus Point for every $1 spent on eligible purchases.


Do my Lotus Points expire?

No. Your Lotus Points never expire.

You can redeem them when you have enough for a reward you want, or continue saving toward a higher reward level.


What is The Lotus Exchange?

The Lotus Exchange is where Lotus Loyalty Club members use their accumulated points to select available rewards.


How do I redeem my points?

Visit The Lotus Exchange, review the rewards available at your current point balance, and select an eligible reward.


Do I have to redeem my points as soon as I qualify for a reward?

No. You may redeem an available reward or continue saving your points toward a higher-level reward.


Can I use points for any product?

Not necessarily. Lotus Points are redeemable for the products and rewards specifically listed in The Lotus Exchange.


Can rewards change?

Yes. Reward selections may change based on availability, inventory, season, or special promotions.


Can I exchange my points for cash?

No. Lotus Points have no cash value and cannot be redeemed for cash.


Can I transfer my points to someone else?

Lotus Points are generally tied to the member who earned them and cannot be transferred or combined with another account.


What happens to my points if I return something?

If a purchase is refunded, canceled, or returned, the points earned from that purchase may be deducted from your account.


Can I earn points during sales or promotions?

Unless otherwise stated, eligible purchases may continue to earn points during promotions. Certain offers may also provide bonus points.


Can I use a discount and still earn points?

Unless a promotion states otherwise, points are generally earned on the eligible amount actually paid after discounts are applied.


How can I check my point balance?

Members can check their current Lotus Point balance through the method provided by The Legacy Lotus Collective, such as their member account, rewards page, or membership record.


What happens if a reward I want is unavailable?

Rewards are subject to availability. If an item becomes unavailable, you may choose another eligible reward or continue saving your points.


Where do I go to see available rewards?

Visit The Lotus Exchange to see the rewards currently available for redemption.

Earn in the Club. Redeem in The Lotus Exchange.


 

 Do I have to pay shipping for my reward?

If you are placing an order, your Lotus Exchange reward may be added to that order and shipped with your purchase.

If you are redeeming a reward without placing an order, you will be responsible for the applicable shipping and handling charges.

Your Lotus Points are used toward the reward itself and do not automatically cover shipping or handling.


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Disclaimer:Products, services, spell packs, readings, rituals, and spiritual tools from The Legacy Lotus Collective LLC are provided for spiritual, entertainment, educational, and intention-setting purposes only. Results are not guaranteed. Our offerings are not a substitute for medical, legal, financial, mental health, or other professional advice.

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